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Most issues can be solved by contacting the Support Desk first, use one of the following methods
Call us at:
- 905-735-2211 x7642
- Available Monday - Friday, 8 am - 4:30 pm EST
Email us at:
- ITServicedesk@niagaracollege.ca
- Include your Name, Student Number and Phone Number to contact you.
Visit us at:
- The Welland and The DJP Campus Libraries - 8 am - 4:30 pm EST
- Look for the ITS signage
Book an Appointment with the Tech Team
For staff and faculty who need an appointment with the technical team for Service Desk escalated technical issues.
DJP Campus - W010 - Lower floor
Niagara College DJP Campus ITS Department
Welland Campus - L133
ITS Service Appointments
Student Laptop Program
If you have a College-provided laptop as part of your program, make an appointment for initial laptop pickup, return, reimage, or laptop buyout, or non critical issues
Note: Students may visit Room L133 without an appointment only for critical hardware or software issues that prevent them from completing their coursework that day. All other issues require an appointment.
Welland Campus only - L133
NC Laptop Program Service Appointments
For additional information on the student laptop program use the following link -> Engineering Technology\Technician Laptop Program | Information Technology Services (ITS) | Niagara College