Student Email

Service Overview

  • Help with using your Niagara College email on campus computers
  • Help with using the O365 Portal for email
  • Help with adding my email account to a mobile device
  • Report a suspicious message, phishing attempt or account compromise
  • Report a service outage for the Niagara Portal or O365 Portal for email


Service Request Options

For information and questions related to student O36 Email, you have several options:

  1. Try our self-service website for more O365 info at
  2. Visit us at the Welland Campus Library or in the NOTL Campus Library for 'live' technical assistance.
  3. Call the IT Service Desk at 905-735-2211 x7642.
  4. Select the Create Ticket button to request help with student email.  Once we review your account, a technical representative will contact you.