Popular Services
Request additional or special access to IT resources such as PeopleSoft modules, Network files and folders, Phone and Voicemail options, specific Software, etc.
Report an Issue or Request Assistance with Niagara College supported software such as Brightspace, PeopleSoft, Microsoft Office, O365 apps, Niagara College websites, RightFax, Adobe, etc.
Request assistance or report a computer technology issue in a classroom, office or auditorium to Information Technology Services.
Request computer hardware be moved to another location.
Assistance with Outlook (outlookNC.niagaracollege.ca) on your work computer and mobile device, O365 Portal (portal.microsoftonline.com or portal.office.com), Sophos Email Filter (SophosNC.niagaracollege.ca), etc...
Request new computer technology, upgrade your current technology, find out your renewal date, etc.
Request swipe card door access to labs, buildings, offices, etc.
Information on how to submit tickets, view previously submitted tickets, approve tickets and more.
Report a Wired or WiFi Network issue. Request assistance connecting to the Niagara College WiFi or wired network.
Request new or Relocate existing network connections
AirNC-Secure ~ AirNC-Guest ~ Eduroam
Report a printing issue or photocopier / printer hardware issue.
Request assistance with employee and student printing, photocopier supplies, Papercut, Add Value Stations, the Ricoh Print Centre, etc.
Use this service to enter and submit an IT project request to the Project Portfolio Office. This is the gateway to request, track and process all IT related projects.
Request additional or specialized access to PeopleSoft Campus, PeopleSoft Finance, NC Contract or Full-Time Absentee Reporting.
Select this service to submit a Name Change Request Form.
Report an issue, request a mobile phone (Samsung or Apple), repair or other cellular services.
General inquiries regarding Niagara College enterprise business applications
Help with using network file shares. Give access to, make, modify, remove or restore network file share files and folders.
Report service outage for network file shares.
Report an issue with audio visual equipment in the classroom or meeting rooms.
Select to submit System Development or Enhancement Requests to Enterprise System Services.
Password & Account assistance, Multi-Factor Authentication (MFA) access, Connecting to Brightspace, O365, Outlook, Remote Desktop Client, Logging in to a PC, Mac, thin client or mobile device, Guest network access, Changing my preferred account name, etc.
Submit a vulnerability scan of the network or server infrastructure.
Add a new user or change a current user's access in Salesforce.
Assistance with your Niagara College email on campus computers or O365 Portal for email (portal.microsoftonline.com or portal.office.com)
Request new, or modify existing, short and long term guest accounts for vendors, contractors, instructors or security.
Password & Account assistance, MultiFactor Authentication (MFA) access, Connecting to Brightspace LMS, O365, Outlook, Remote Desktop Client, VPN drive connections, etc.
If you've received a suspicious email, phishing attempt or believe your email account might be compromised, please select this service to let us know.