My Recently Visited Services

Information on how to submit tickets, view previously submitted tickets, approve tickets and more.

Help with using network file shares. Give access to, make, modify, remove or restore network file share files and folders.
Report service outage for network file shares.

Request new, or modify existing, short and long term guest accounts for vendors, contractors, instructors or security.

If you've received a suspicious email, phishing attempt or believe your email account might be compromised, please select this service to let us know.

Request assistance or report a computer technology issue in a classroom, office or auditorium to Information Technology Services.
Request computer hardware be moved to another location.

Report Security Camera or Door Swipe Issues. Request new/modified Security Camera or Door Swipe options.

Assistance with your Niagara College email on campus computers or O365 Portal for email (portal.microsoftonline.com or portal.office.com)

Use this service to enter and submit an IT project request to the Project Portfolio Office. This is the gateway to request, track and process all IT related projects.

Assistance with Outlook (outlookNC.niagaracollege.ca) on your work computer and mobile device, O365 Portal (portal.microsoftonline.com or portal.office.com), Sophos Email Filter (SophosNC.niagaracollege.ca), etc...

Select this service to submit a Name Change Request Form.

Report an Issue or Request Assistance with Niagara College supported software such as Brightspace, PeopleSoft, Microsoft Office, O365 apps, Niagara College websites, RightFax, Adobe, etc.

Request additional or special access to IT resources such as PeopleSoft modules, Network files and folders, Phone and Voicemail options, specific Software, etc.

Password & Account assistance, MultiFactor Authentication (MFA) access, Connecting to Brightspace LMS, O365, Outlook, Remote Desktop Client, VPN drive connections, etc.

Request new computer technology, upgrade your current technology, find out your renewal date, etc.

Request swipe card door access to labs, buildings, offices, etc.

Report an issue with audio visual equipment in the classroom or meeting rooms.

Select to submit System Development or Enhancement Requests to Enterprise System Services.

Report a printing issue or photocopier / printer hardware issue.
Request assistance with employee and student printing, photocopier supplies, Papercut, Add Value Stations, the Ricoh Print Centre, etc.

Service options and information related to the Engineering Technology Laptop Program.

Report an issue with the Niagara College Digital Signage and Wayfinding System.
Request information about Digital Signage for your department.

Report a Wired or WiFi Network issue. Request assistance connecting to the Niagara College WiFi or wired network.
Request new or Relocate existing network connections
AirNC-Secure ~ AirNC-Guest ~ Eduroam

Report an issue related to Employee or Student ID Cards to Information Technology Services. This includes Guard Card printers, Epi Suite, etc.

General inquiries regarding Niagara College enterprise business applications