Employee and Tenant Email

Service Overview

Information Technology Services provides Email assistance to Niagara College employees and tenants, including:

  • Help with using Microsoft Outlook from my work computer
  • Help with using the Niagara Portal or O365 Portal for email or outlookNC.niagaracollege.ca
  • Help with adding my mail account to a mobile device
  • Help with using my Sophos spam filter
  • Whitelist an organization mailing all employees - Whitelist an organization mailing all students
  • Report a suspicious message, phishing attempt or account compromise
  • Make a new distribution list available collegewide - Modify a collegewide distributon list - Remove a collegewide distribution list
  • Make a new shared mailbox - Modify a shared mailbox - Remove a shared mailbox
  • Make a new room resource - Modify a room resource - Remove a room resource
  • Report a service outage for the Niagara Portal or O365 Portal for email or outlookNC.niagaracollege.ca

 

Service Request Options

For information and questions related to student O36 Email, you have several options:

  1. Try our self-service website for more Email info at https://its.niagaracollege.ca/category/services/webmail/
  2. Visit us at the Welland Campus Library or in the NOTL Campus Library for 'live' technical assistance.
  3. Call the IT Service Desk at 905-735-2211 x7642.
  4. Select the Create Ticket button to request help with employee email.  Once we review your account, a technical representative will contact you.