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Services or Offerings?
Audio Visual Services
  1. Services
  2. Audio Visual Services
Audio visual equipment in the classroom or meeting rooms.
Building Security
  1. Services
  2. Access & Security
Request new/modified Security Camera or Door Swipe options.
Digital Signage & Wayfinding
  1. Services
  2. Audio Visual Services
Report an issue with the Niagara College Digital Signage and Wayfinding System.
Request information about Digital Signage for your department.
Door Access
  1. Services
  2. Access & Security
Request swipe card door access to labs, buildings, offices, etc.
Email Requests
  1. Services
  2. Access & Security
Request a new or change to an email mailbox, distribution list, or room resource.
Employee Additional Access Request
  1. Services
  2. Access & Security
Request additional or special access to IT resources such as PeopleSoft modules, Network files and folders, Phone and Voicemail options, specific Software, etc.
General Business Application Inquiry
  1. Services
  2. Software
General inquiries regarding Niagara College enterprise business applications
Guest Access Request
  1. Services
  2. Access & Security
Request new, or modify existing, short and long term guest accounts for vendors, contractors, instructors or security.
ID Card Services
  1. Services
  2. Access & Security
Report an issue related to Employee or Student ID Cards to Information Technology Services. This includes Guard Card printers, Epi Suite, etc.
Immediate Classroom Assistance
  1. Services
  2. Immediate Classroom Support
Select this option if you require immediate technical assistance for a Computer or Audio Visual issue.
IT Project Request
  1. Services
  2. Project Requests
Use this service to enter and submit an IT project request to the Project Portfolio Office. This is the gateway to request, track and process all IT related projects.
ITS Ticketing System Information
  1. Services
  2. How to Manage Your Tickets and use the Service Catalog
Information on how to submit tickets, view previously submitted tickets, approve tickets and more.
Mobile and Cellular Services
  1. Services
  2. Network & Communications
Request mobile hardware or cellular account changes
Name Change Request
  1. Services
  2. Access & Security
Select this service to submit a Name Change Request Form.
Network File Shares
  1. Services
  2. Access & Security
Help with using network file shares. Give access to, make, modify, remove or restore network file share files and folders.