Service Catalog

Categories (13)

Information on how to submit tickets, view previously submitted tickets, approve tickets and more.

Immediate / onsite technical support for computer and audio visual issues.

Assistance with Password Resets, Account Information; Connecting to NC Online Resources.

Employee, Guest and PeopleSoft Access, Network Folder Access, Name Changes, Door Card Access, etc.

AV, classroom and office hardware support or repair services. New Technology information and ordering. Printer and photocopier support services.

Enterprise software support and development requests. Webpage, database and application development.

Help for students, employees and tenants

Request ITS resources for a Niagara College Event.

Submit an IT Project Request to the Project Portfolio Office (PPO). The PPO coordinates, oversees and provides stewardship of IT related portfolio management, project management and governance processes.

Services related to computer and network security, anti-virus, security cameras, etc.

Support for student and employee software, promotional offers, software installation service, Niagara College websites, etc.

Wired or WiFi Network issues, DNS requests, new network connections or changes, etc.