My Recently Visited Services

Report an issue with audio visual equipment in the classroom or meeting rooms.

Report an Issue or Request Assistance with Niagara College supported software such as Brightspace, PeopleSoft, Microsoft Office, O365 apps, Niagara College websites, RightFax, Adobe, etc.

Information on how to submit tickets, view previously submitted tickets, approve tickets and more.

Request new computer technology, upgrade your current technology, find out your renewal date, etc.

Report an issue, request a mobile phone (Samsung or Apple), repair or other cellular services.

Request additional or special access to IT resources such as PeopleSoft modules, Network files and folders, Phone and Voicemail options, specific Software, etc.

Report a potential virus on your Niagara College computer.
Recommendations and solutions to protect yourself against spam, viruses, spyware and malware.

Select this service to submit a Name Change Request Form.

Request assistance or report a computer technology issue in a classroom, office or auditorium to Information Technology Services.
Request computer hardware be moved to another location.

Report a printing issue or photocopier / printer hardware issue.
Request assistance with employee and student printing, photocopier supplies, Papercut, Add Value Stations, the Ricoh Print Centre, etc.

Help with using network file shares. Give access to, make, modify, remove or restore network file share files and folders.
Report service outage for network file shares.

Submit a vulnerability scan of the network or server infrastructure.

Report a Wired or WiFi Network issue. Request assistance connecting to the Niagara College WiFi or wired network.
Request new or Relocate existing network connections
AirNC-Secure ~ AirNC-Guest ~ Eduroam

If you've received a suspicious email, phishing attempt or believe your email account might be compromised, please select this service to let us know.

Assistance with Outlook (outlookNC.niagaracollege.ca) on your work computer and mobile device, O365 Portal (portal.microsoftonline.com or portal.office.com), Sophos Email Filter (SophosNC.niagaracollege.ca), etc...

Request swipe card door access to labs, buildings, offices, etc.

Select for more information about software available to staff and students via a promotional offer or for free.

Use this service to enter and submit an IT project request to the Project Portfolio Office. This is the gateway to request, track and process all IT related projects.

Request new, or modify existing, short and long term guest accounts for vendors, contractors, instructors or security.

General inquiries regarding Niagara College enterprise business applications

Service options and information related to the Engineering Technology Laptop Program.

Assistance with your Niagara College email on campus computers or O365 Portal for email (portal.microsoftonline.com or portal.office.com)

Report Security Camera or Door Swipe Issues. Request new/modified Security Camera or Door Swipe options.

Use this service to request Business Analysis or Process Improvement initiatives to the Project Portfolio Office (PPO).