Popular Services

Let us help you fix your technology issue.


Software install assistance.


Request new computer technology, upgrade your current technology, loaner laptop for Staff and Guests, find technology renewal date or move technology.


Request additional or special access to IT resources such as PeopleSoft modules, Network files and folders, Phone and Voicemail options, specific Software, etc.


Request a new or change to an email mailbox, distribution list, or room resource.


General inquiries regarding Niagara College enterprise business applications


Use this service to enter and submit an IT project request to the Project Portfolio Office. This is the gateway to request, track and process all IT related projects.


Request audio visual equipment, event wireless access, software and other ITS resources for an NC Event.


Request a a new or change to Office Phones, Fax and Audio Conferencing


Request swipe card door access to labs, buildings, offices, etc.


Request printing supplies, usage report or changes to account numbers.


Request additional or specialized access to PeopleSoft Campus, PeopleSoft Finance, NC Contract or Full-Time Absentee Reporting.


Select this service to submit a Name Change Request Form.


Request mobile hardware or cellular account changes


Audio visual equipment in the classroom or meeting rooms.


Request new, or modify existing, short and long term guest accounts for vendors, contractors, instructors or security.


Help with using network file shares. Give access to, make, modify, remove or restore network file share files and folders.


Request new or Relocate existing network connections
Request a firewall port be opened.


Information on how to submit tickets, view previously submitted tickets, approve tickets and more.


Select to submit System Development or Enhancement Requests to Enterprise System Services.


Request new/modified Security Camera or Door Swipe options.


Request an enhancement to Salesforce or Report


Select this option if you require immediate technical assistance for a Computer or Audio Visual issue.


Add a new user or change a current user's access in Salesforce.


Service to help departments understand and improve how work is done by analyzing current processes, identifying inefficiencies, and recommending practical improvements that better support staff, students, and business goals.