Popular Services

Let us help you fix your technology issue.


Software install assistance.


Request a new or change to an email mailbox, distribution list, or room resource.


Request mobile hardware or cellular account changes


Request additional or special access to IT resources such as PeopleSoft modules, Network files and folders, Phone and Voicemail options, specific Software, etc.


General inquiries regarding Niagara College enterprise business applications


Request swipe card door access to labs, buildings, offices, etc.


Request new computer technology, upgrade your current technology, find renewal date, move technology etc.


Request a a new or change to Office Phones, Fax and Audio Conferencing


Request audio visual equipment, event wireless access, software and other ITS resources for an NC Event.


Request new or Relocate existing network connections
Request a firewall port be opened.


Help with using network file shares. Give access to, make, modify, remove or restore network file share files and folders.


Information on how to submit tickets, view previously submitted tickets, approve tickets and more.


Audio visual equipment in the classroom or meeting rooms.


Request an enhancement to Salesforce or Report


Select this service to submit a Name Change Request Form.


Request new, or modify existing, short and long term guest accounts for vendors, contractors, instructors or security.


Use this service to enter and submit an IT project request to the Project Portfolio Office. This is the gateway to request, track and process all IT related projects.


Request printing supplies, usage report or changes to account numbers.


Request additional or specialized access to PeopleSoft Campus, PeopleSoft Finance, NC Contract or Full-Time Absentee Reporting.


Select to submit System Development or Enhancement Requests to Enterprise System Services.


Select this option if you require immediate technical assistance for a Computer or Audio Visual issue.


Request new/modified Security Camera or Door Swipe options.


Use this service to request Business Analysis or Process Improvement initiatives to the Project Portfolio Office (PPO).


Report an issue related to Employee or Student ID Cards to Information Technology Services. This includes Guard Card printers, Epi Suite, etc.