Popular Services
General inquiries regarding Niagara College enterprise business applications
Request new computer technology, upgrade your current technology, loaner laptop for Staff and Guests, find technology renewal date or move technology.
Request a new or change to an email mailbox, distribution list, or room resource.
Request additional or special access to IT resources such as PeopleSoft modules, Network files and folders, Phone and Voicemail options, specific Software, etc.
Select to submit System Development or Enhancement Requests to Enterprise System Services.
Request audio visual equipment, event wireless access, software and other ITS resources for an NC Event.
Request new or Relocate existing network connections
Request a firewall port be opened.
Request mobile hardware or cellular account changes
Request additional or specialized access to PeopleSoft Campus, PeopleSoft Finance, NC Contract or Full-Time Absentee Reporting.
Help with using network file shares. Give access to, make, modify, remove or restore network file share files and folders.
Request new, or modify existing, short and long term guest accounts for vendors, contractors, instructors or security.
Audio visual equipment in the classroom or meeting rooms.
Use this service to enter and submit an IT project request to the Project Portfolio Office. This is the gateway to request, track and process all IT related projects.
Information on how to submit tickets, view previously submitted tickets, approve tickets and more.
Report an issue related to Employee or Student ID Cards to Information Technology Services. This includes Guard Card printers, Epi Suite, etc.
Request a a new or change to Office Phones, Fax and Audio Conferencing
Add a new user or change a current user's access in Salesforce.
Service to help departments understand and improve how work is done by analyzing current processes, identifying inefficiencies, and recommending practical improvements that better support staff, students, and business goals.