Popular Services

Let us help you fix your technology issue.


Software install assistance.


Request new computer technology, upgrade your current technology, find renewal date, move technology etc.


General inquiries regarding Niagara College enterprise business applications


Request a new or change to an email mailbox, distribution list, or room resource.


Request additional or special access to IT resources such as PeopleSoft modules, Network files and folders, Phone and Voicemail options, specific Software, etc.


Request new or Relocate existing network connections
Request a firewall port be opened.


Information on how to submit tickets, view previously submitted tickets, approve tickets and more.


Request mobile hardware or cellular account changes


Audio visual equipment in the classroom or meeting rooms.


Request swipe card door access to labs, buildings, offices, etc.


Request additional or specialized access to PeopleSoft Campus, PeopleSoft Finance, NC Contract or Full-Time Absentee Reporting.


Use this service to enter and submit an IT project request to the Project Portfolio Office. This is the gateway to request, track and process all IT related projects.


Select to submit System Development or Enhancement Requests to Enterprise System Services.


Request audio visual equipment, event wireless access, software and other ITS resources for an NC Event.


Request new, or modify existing, short and long term guest accounts for vendors, contractors, instructors or security.


Request an enhancement to Salesforce or Report


Select this service to submit a Name Change Request Form.


Request a a new or change to Office Phones, Fax and Audio Conferencing


Help with using network file shares. Give access to, make, modify, remove or restore network file share files and folders.


Request printing supplies, usage report or changes to account numbers.


Select this option if you require immediate technical assistance for a Computer or Audio Visual issue.


Report an issue with the Niagara College Digital Signage and Wayfinding System.
Request information about Digital Signage for your department.


Request a Domain Name Service (DNS) change, addition or removal.


Request new/modified Security Camera or Door Swipe options.