Office Phones, Fax and Audio Conferencing

Service Overview

Information Technology Services provides Office Phone, Fax and Audio Conferencing assistance to Niagara College employees and tenants, including:

  • Order or move an office phone or phone lines
  • Report a nonfunctioning office phone or phone line
  • Assign phone extension, call display, long distance authorization code and/or voicemail mailbox
  • Help with RightFax network fax
  • Assign RightFax fax number
  • Report a service outage for RightFax
  • Modify my listed phone extension and/or room number in the Contact Directory
  • Make a new tenant listing or modify or remove a tenant listing in the Contact Directory
  • Schedule a conference phone for a boardroom or meeting room
  • Help with Pragmatic audio conferencing plan or charges
  • Assign Pragmatic audio conferencing moderator
  • Help with Skype for Business or AV room equipment
  • Assign a Skype for Business audio conferencing organizer
  • Report an audio quality issue for Skype for Business
  • Report a service outage for Skype for Business
  • Modify automated attendant for closures and/or events
  • Modify automatic call distribution phone queue
  • Report a nonfunctioning phone queue
  • Report a telephone system service outage

 

Service Request Options

Select the Create Ticket button on this to request this service.

If you require assistance filling out the form or have general questions related to it, please call the IT Service Desk at 905-735-2211 x7642.