Popular Services

Let us help you fix your technology issue.


Software install assistance.


Request new computer technology, upgrade your current technology, loaner laptop for Staff and Guests, find renewal date, move technology,


General inquiries regarding Niagara College enterprise business applications


Request additional or special access to IT resources such as PeopleSoft modules, Network files and folders, Phone and Voicemail options, specific Software, etc.


Request audio visual equipment, event wireless access, software and other ITS resources for an NC Event.


Audio visual equipment in the classroom or meeting rooms.


Request a new or change to an email mailbox, distribution list, or room resource.


Request new, or modify existing, short and long term guest accounts for vendors, contractors, instructors or security.


Help with using network file shares. Give access to, make, modify, remove or restore network file share files and folders.


Select this service to submit a Name Change Request Form.


Request mobile hardware or cellular account changes


Request printing supplies, usage report or changes to account numbers.


Request swipe card door access to labs, buildings, offices, etc.


Request a a new or change to Office Phones, Fax and Audio Conferencing


Request new or Relocate existing network connections
Request a firewall port be opened.


Request an enhancement to Salesforce or Report


Select to submit System Development or Enhancement Requests to Enterprise System Services.


Use this service to enter and submit an IT project request to the Project Portfolio Office. This is the gateway to request, track and process all IT related projects.


Information on how to submit tickets, view previously submitted tickets, approve tickets and more.


Request a Domain Name Service (DNS) change, addition or removal.


Select this option if you require immediate technical assistance for a Computer or Audio Visual issue.


Use this service to request Business Analysis or Process Improvement initiatives to the Project Portfolio Office (PPO).


Request new/modified Security Camera or Door Swipe options.


Report an issue with the Niagara College Digital Signage and Wayfinding System.
Request information about Digital Signage for your department.