My Recently Visited Services
Request additional or special access to IT resources such as PeopleSoft modules, Network files and folders, Phone and Voicemail options, specific Software, etc.
Request assistance or report a computer technology issue in a classroom, office or auditorium to Information Technology Services.
Request computer hardware be moved to another location.
Report an Issue or Request Assistance with Niagara College supported software such as Brightspace, PeopleSoft, Microsoft Office, O365 apps, Niagara College websites, RightFax, Adobe, etc.
Use this service to enter and submit an IT project request to the Project Portfolio Office. This is the gateway to request, track and process all IT related projects.
Request new computer technology, upgrade your current technology, find out your renewal date, etc.
Help with using network file shares. Give access to, make, modify, remove or restore network file share files and folders.
Report service outage for network file shares.
Assistance with your Niagara College email on campus computers or O365 Portal for email (portal.microsoftonline.com or portal.office.com)
Report an issue with audio visual equipment in the classroom or meeting rooms.
Select this option if you require immediate technical assistance for a Computer or Audio Visual issue.
Report an issue, request a mobile phone (Samsung or Apple), repair or other cellular services.
Password & Account assistance, MultiFactor Authentication (MFA) access, Connecting to Brightspace LMS, O365, Outlook, Remote Desktop Client, VPN drive connections, etc.
Password & Account assistance, Multi-Factor Authentication (MFA) access, Connecting to Brightspace, O365, Outlook, Remote Desktop Client, Logging in to a PC, Mac, thin client or mobile device, Guest network access, Changing my preferred account name, etc.
Request a Domain Name Service (DNS) change, addition or removal.
Submit a vulnerability scan of the network or server infrastructure.
Request an enhancement to Salesforce or Report
Request VPN access to specific NC resources. Available to Guests, Full-time and Part-time staff.
Information on how to submit tickets, view previously submitted tickets, approve tickets and more.
General inquiries regarding Niagara College enterprise business applications
Report an issue related to Employee or Student ID Cards to Information Technology Services. This includes Guard Card printers, Epi Suite, etc.
Report Security Camera or Door Swipe Issues. Request new/modified Security Camera or Door Swipe options.
Assistance with Outlook (outlookNC.niagaracollege.ca) on your work computer and mobile device, O365 Portal (portal.microsoftonline.com or portal.office.com), Sophos Email Filter (SophosNC.niagaracollege.ca), etc...
Report a Wired or WiFi Network issue. Request assistance connecting to the Niagara College WiFi or wired network.
Request new or Relocate existing network connections
AirNC-Secure ~ AirNC-Guest ~ Eduroam
Report an issue with the Niagara College Digital Signage and Wayfinding System.
Request information about Digital Signage for your department.
Service options and information related to the Engineering Technology Laptop Program.