My Recently Visited Services

Information on how to submit tickets, view previously submitted tickets, approve tickets and more.


Assistance with your Niagara College email on campus computers or O365 Portal for email (portal.microsoftonline.com or portal.office.com)

Service options and information related to the Engineering Technology Laptop Program.

Request assistance or report a computer technology issue in a classroom, office or auditorium to Information Technology Services.
Request computer hardware be moved to another location.

Report an Issue or Request Assistance with Niagara College supported software such as Blackboard, MyNC (Nicole), PeopleSoft, Microsoft Office, O365 apps, Niagara College websites, RightFax, Skype for Business, Adobe, etc.

Select for more information about software available to staff and students via a promotional offer or for free.

Report an issue related to Employee or Student ID Cards to Information Technology Services. This includes Guard Card printers, Epi Suite, etc.

Request swipe card door access to labs, buildings, offices, etc.

If you've received a suspicious email, phishing attempt or believe your email account might be compromised, please select this service to let us know.

Request new, or modify existing, short and long term guest accounts for vendors, contractors, instructors or security.

Report an issue with the Niagara College Digital Signage and Wayfinding System.
Request information about Digital Signage for your department.

Report an issue, request a mobile phone (Blackberry, Samsung or iPhone), repair or other cellular services.

Use this service to enter and submit an IT project request to the Project Portfolio Office. This is the gateway to request, track and process all IT related projects.

Request additional or special access to IT resources such as PeopleSoft modules, Network files and folders, Phone and Voicemail options, specific Software, etc.

Password & Account assistance, MultiFactor Authentication (MFA) access, Connecting to Blackboard Portal, O365, Outlook, Remote Desktop Client, VPN drive connections, etc.

Report a printing issue or photocopier / printer hardware issue.
Request assistance with employee and student printing, photocopier supplies, Papercut, Add Value Stations, the Ricoh Print Centre, etc.

Select this option if you require immediate technical assistance for a Computer or Audio Visual issue.

Report Security Camera or Door Swipe Issues. Request new/modified Security Camera or Door Swipe options.

Password & Account assistance, Multi-Factor Authentication (MFA) access, Connecting to Blackboard Portal, O365, Outlook, Remote Desktop Client, Logging in to a PC, Mac, thin client or mobile device, Guest network access, Changing my preferred account name, etc.

Report an issue with audio visual equipment in the classroom or meeting rooms.

General inquiries regarding Niagara College enterprise business applications

Request VPN access to specific NC resources. Typically only available to ITS Staff.

Select to submit System Development or Enhancement Requests to Enterprise System Services.

Select this service to submit a Name Change Request Form.